{"id":2624,"date":"2024-10-16T22:56:15","date_gmt":"2024-10-16T22:56:15","guid":{"rendered":"https:\/\/meapasionaviajar.com\/?page_id=2624"},"modified":"2024-12-05T12:35:21","modified_gmt":"2024-12-05T17:35:21","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/sofi.pe\/navidad\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2624\" class=\"elementor elementor-2624\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9340f67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9340f67\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-abe2cca\" data-id=\"abe2cca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-530fccd elementor-widget elementor-widget-heading\" data-id=\"530fccd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de reclamaciones<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-0cd89bf e-flex e-con-boxed e-con e-parent\" data-id=\"0cd89bf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b873fd elementor-widget elementor-widget-text-editor\" data-id=\"6b873fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Si tiene cualquier consulta o requiere de una atenci\u00f3n inmediata, le invitamos a contactarnos por Whatsapp al +51941615101.\u2028Gracias por ayudarnos a mejorar nuestro servicio.<br \/>Conforme a lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, esta empresa cuenta con un Libro de Reclamaciones a su disposici\u00f3n.\u2028<\/p><p>Raz\u00f3n social: MAV CHECK IN E.I.R.L.\u2028<br \/>RUC: 20613456687\u2028<br \/>Direcci\u00f3n:\u00a0Urb. La Florida G\u2019-7, Jose Luis Bustamante y Rivero, Arequipa, Per\u00fa<\/p><p><strong><u>RECLAMO:<\/u><\/strong>\u00a0Disconformidad relacionada a los productos o servicios.<br \/><strong><u>QUEJA:<\/u>\u00a0<\/strong>Disconformidad no relacionada a los productos o servicios o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/p><p>Los campos con (*) son obligatorios<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0fea9e e-flex e-con-boxed e-con e-parent\" data-id=\"f0fea9e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8156382 elementor-widget elementor-widget-shortcode\" data-id=\"8156382\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2620-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"2620\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/navidad\/wp-json\/wp\/v2\/pages\/2624#wpcf7-f2620-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2620\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2620-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Fecha*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"fecha\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" min=\"2024-09-25\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha\" \/><\/span><\/label>\n<\/p>\n<p><label> Nombre*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><\/label>\n<\/p>\n<p><label> Apellidos*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"apellido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellido\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tipo de Documento*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo_documento\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo_documento\"><option value=\"DNI\">DNI<\/option><option value=\"C.E\">C.E<\/option><option value=\"Pasaporte\">Pasaporte<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>N\u00b0 de Documento*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"num_documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"num_documento\" \/><\/span><\/label>\n<\/p>\n<p><label>Direcci\u00f3n *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"direccion\" \/><\/span><\/label>\n<\/p>\n<p><label>Regi\u00f3n\/Provincia\/Distrito*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"provincia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"provincia\" \/><\/span><\/label>\n<\/p>\n<p><label>Tel\u00e9fono*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span><\/label>\n<\/p>\n<p><label>Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span><\/label>\n<\/p>\n<p><label>Tipo de bien contratado*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"servicio\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"servicio\"><option value=\"Producto\">Producto<\/option><option value=\"Servicio\">Servicio<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>Tipo de bien contratado*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bien_contratado\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"bien_contratado\"><\/textarea><\/span><\/label>\n<\/p>\n<p><label>Monto del bien contratado*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"monto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"monto\" \/><\/span><\/label>\n<\/p>\n<p><label>Tipo de reclamaci\u00f3n*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo_reclamo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo_reclamo\"><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>Descripci\u00f3n de la reclamaci\u00f3n*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion_reclamacion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"descripcion_reclamacion\"><\/textarea><\/span><\/label>\n<\/p>\n<p><label>N\u00famero de pedido*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numero_pedido\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"numero_pedido\" \/><\/span><\/label>\n<\/p>\n<p>Comprobante de Pago*:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo_comprobante\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipo_comprobante\" value=\"Boleta\" \/><span class=\"wpcf7-list-item-label\">Boleta<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipo_comprobante\" value=\"Factura\" \/><span class=\"wpcf7-list-item-label\">Factura<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label>N\u00famero comprobante*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numero_comprobante\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero_comprobante\" \/><\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-399\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-399\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">&nbsp; Declaro ser el titular del contenido del presente formulario,manifestando bajo declaraci\u00f3n jurada los hechos descritos en \u00e9l*.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d668a15 e-flex e-con-boxed e-con e-parent\" data-id=\"d668a15\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a7b3a2 elementor-widget elementor-widget-spacer\" data-id=\"6a7b3a2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Libro de reclamaciones Si tiene cualquier consulta o requiere de una atenci\u00f3n inmediata, le invitamos a contactarnos por Whatsapp al +51941615101.\u2028Gracias por ayudarnos a mejorar nuestro servicio.Conforme a lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, esta empresa cuenta con un Libro de Reclamaciones a su disposici\u00f3n.\u2028 Raz\u00f3n social: MAV CHECK IN &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-2624","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/pages\/2624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/comments?post=2624"}],"version-history":[{"count":40,"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/pages\/2624\/revisions"}],"predecessor-version":[{"id":3674,"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/pages\/2624\/revisions\/3674"}],"wp:attachment":[{"href":"https:\/\/sofi.pe\/navidad\/wp-json\/wp\/v2\/media?parent=2624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}